Recently Nokia’s marketing had been going down the drain and today they found a place for themselves in the gutter . Sorry for being so straight forward but Nokia the post you have on today at Nokia Conversations on how we hold our phones , it was good till the last paragraph when it’s said “ Of course, feel free to ignore all of the above because realistically, you’re free to hold your Nokia device any way you like. And you won’t suffer any signal loss. Cool, huh? “ WTF Nokia even my 5 and 8 yr old kids behave better than this .
Sure Apple is having a problem and they are trying to rectify it with immediate release of new firmware but is Nokia perfect ?
Hell no ask any N97 owner , the pain they feel in spending 500 Euros or Pounds on the phone to find it faulty and what Nokia did to fix it , none of the firmware released till date were able to fix the issue and we are still waiting for the almighty firmware to come and fix the issue .
Now Nokia let’s talk about loyalty towards Customers
Nokia expects customer loyalty to enhance their sales in upcoming emerging markets what will happen once these bottom line customers move up , disappointments. My first Nokia was a 3210 and eventually I moved up the financial pyramid and now have N900 among other phones .
Nokia learn from Apple about being loyal to the customer , when iOS 4 is released it’s not only for the iPhone 4 where we have to spend a big amount to have it , the firmware is compatible down the line to Apple iPhone 3G , the 2 year old model. Give me one example where Nokia has done this for their customers , E61 was an epic phone made obselete by E61i which got the firmware upgrades but Nokia forgot all about E61 , N95-8GB got the firmware upgrades not the N95 plain , N900 is the latest scam by Nokia , sold as the premium phone at the premium price , half way MeeGO was rumored for it and now there is no MeeGo for us .
Nokia you should take advantage of your customers there is nothing wrong with that but do it professionally make a viral out of it or something like that but again in your own thoughts you are the almighty Nokia and can do whatever you do like , just take a look below and see how many enthusiasts you have disappointed and lost .